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  • UK
    • UK Client Sites
    • UK Mobile & Data API's
  • EU
    • EU Client Sites
    • EU Mobile & Data API's
  • USA
    • USA Client Sites
    • USA Mobile & Data API's
  • APAC
    • APAC Client Sites
    • APAC Mobile & Data API's
Previous Incidents

[Complete] Scheduled Maintenance: Production-Release Environment — All Regions

Began: Ended: Duration:
  • UK
  • UK Client Sites
  • UK Mobile & Data API's
  • EU
  • EU Client Sites
  • EU Mobile & Data API's
  • USA
  • USA Client Sites
  • USA Mobile & Data API's
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

We will shortly be applying a scheduled deployment of the new Identity (IDV2) version to our Production-Release environment, beginning at 12:15 PM UK time (11:15 UTC) today. The change and testing are expected to take approximately 30 minutes. Customers across all regions may experience brief service interruptions during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] SEAtS Mobile App - release version 4.21

Began: Ended: Duration:
  • UK
  • UK Client Sites
  • UK Mobile & Data API's
  • EU
  • EU Client Sites
  • EU Mobile & Data API's
  • USA
  • USA Client Sites
  • USA Mobile & Data API's
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

SEAtS will ship a new release version 4.21 of the SEAtS mobile app to the Apple and Google app stores on 31st of August at 10:00 UTC.

The updated version will be distributed and available to download within the app stores.

The full list of new features and bug fixes will be made available through the SEAtS support portal.

SEAtS - Release Notes

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance for the release of version 2026.03 to Production

Began: Ended: Duration:
  • UK
  • UK Client Sites
  • UK Mobile & Data API's
  • EU
  • EU Client Sites
  • EU Mobile & Data API's
  • USA
  • USA Client Sites
  • USA Mobile & Data API's
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

SEAtS will now be deploying version 2026.03 to Production on Thu, 27th August 2026 between 17:30–18:30 UTC.

The full list of new features and bug fixes are available through the SEAtS support portal. SEAtS - Build update 2026.03 Release Notes

If you have any questions, please contact the support team through the support portal.

Release Notes link has been revised.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[] Scheduled Maintenance: AU Production-Release Environment

Began: Ended: Duration:
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

We will be applying a scheduled infrastructure change to our AU Production-Release environment, beginning at 08:00 AM UTC tomorrow. The change and testing are expected to take approximately one hour. Customers in AU Production-Release environment may experience brief service interruptions during this window.

This maintenance has been cancelled.

[Complete] Scheduled Maintenance: All Regions Pre-Release Environment

Began: Ended: Duration:
  • UK
  • UK Client Sites
  • UK Mobile & Data API's
  • EU
  • EU Client Sites
  • EU Mobile & Data API's
  • USA
  • USA Client Sites
  • USA Mobile & Data API's
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

We will be applying a scheduled infrastructure change to all regions Pre-Release environment, beginning today at 12:00 PM UTC (18/08/2026). The change and testing are expected to take approximately 30 minutes. Customers on UK Pre-Release may experience brief service interruptions during this window.

For clarity: Pre-Release refers specifically to UAT Test environments only.

Status update will automatically update to completed following completion.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance for the release of version 2026.03 to UAT on 13/08/2026 at 16:30 UTC

Began: Ended: Duration:
  • UK
  • UK Client Sites
  • UK Mobile & Data API's
  • EU
  • EU Client Sites
  • EU Mobile & Data API's
  • USA
  • USA Client Sites
  • USA Mobile & Data API's
  • APAC
  • APAC Client Sites
  • APAC Mobile & Data API's

SEAtS have scheduled the deployment of version 2026.03 to the SEAtS UAT platform on 13/08/2026 at 16:30 UTC. During this time there may be a short interruption to platform users.

The full list of new features and bug fixes will be made available through the SEAtS support portal.

*Link to now uploaded release notes amended:

SEAtS have scheduled the deployment of version 2026.03 to the SEAtS UAT platform on 13/08/2026 at 16:30 UTC. During this time there may be a short interruption to platform users.

The full list of new features and bug fixes will be made available through the SEAtS support portal.

*SEAtS - Build update 2026.03 Release Notes

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 30 days.